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Refund & Return Policy

Refund Policy

Job Sure (Legal Name: Job Assure)
Last Revised: June 24, 2026

Introduction

At Job Sure, we are committed to providing high-quality educational services, coaching programs, study materials, mock tests, and academic support for competitive examinations.

Before enrolling in any course or making a payment, we encourage students to carefully review the course details, eligibility requirements, fees, and batch schedules.

This Refund Policy explains the circumstances under which refunds may or may not be granted.


Course Enrollment Fees

All fees paid for course enrollment, admission, registration, study materials, online classes, mock tests, and other educational services are generally non-refundable.

Once a student has successfully enrolled in a course or program, the seat is reserved and resources are allocated specifically for that student.


Eligibility for Refund

Refunds may be considered only under the following circumstances:

1. Duplicate Payment

If a student accidentally makes multiple payments for the same course or service, the excess payment may be refunded after verification.

2. Technical Payment Errors

If payment is deducted from a student's account but enrollment is not successfully processed due to a verified technical error, a refund or enrollment adjustment may be provided.

3. Course Cancellation by Job Sure

If Job Sure cancels a course or batch and no suitable alternative batch or service can be provided, eligible students may receive a refund for the unused portion of the fees paid.


Non-Refundable Situations

Refunds will generally not be granted in the following cases:

  • Change of mind after enrollment.
  • Failure to attend classes.
  • Failure to utilize study materials or online resources.
  • Dissatisfaction due to personal expectations.
  • Poor examination performance.
  • Failure to clear any examination.
  • Inability to attend classes due to personal reasons.
  • Partial completion of a course.
  • Violation of institute rules or Terms of Use.
  • Suspension or termination of access due to misconduct.

Study Materials and Digital Content

All payments made for:

  • Digital study materials
  • Downloadable resources
  • Recorded lectures
  • Mock tests
  • Online practice platforms
  • E-books and PDFs

are strictly non-refundable once access has been granted.


Refund Request Procedure

To request a refund under eligible circumstances, students must submit a written request including:

  • Full Name
  • Registered Mobile Number
  • Registered Email Address
  • Payment Receipt or Transaction ID
  • Reason for Refund Request

Requests should be sent to:

Email: manikghoshofficial2@gmail.com

Job Sure reserves the right to request additional information for verification purposes.


Refund Processing

Approved refunds will generally be processed within 7–15 business days after verification.

Refunds will be issued using the original payment method whenever possible.

Processing timelines may vary depending on banks, payment gateways, or financial institutions.


Right to Refuse Refund

Job Sure reserves the right to refuse refund requests that:

  • Do not meet the eligibility criteria outlined in this policy.
  • Contain inaccurate or misleading information.
  • Involve abuse of promotional offers or discounts.
  • Violate our Terms of Use or institutional policies.

Policy Changes

Job Sure reserves the right to modify this Refund Policy at any time without prior notice.

Any changes will become effective immediately upon publication on our website.


Contact Information

Job Sure (Legal Name: Job Assure)

Address:
4 No Chowdhury Para Lane
Belghoria, Kolkata
West Bengal – 700056
India

Phone:
+91 8902204489

Email:
manikghoshofficial2@gmail.com

Website:
www.jobsure.me

Refund & Cancellation Policy | Job Sure Coaching Institute